Chief Operating Officer

• Strategic enterprise-wide executive role
• Award winning social enterprise delivering technology for social justice
• Salary packaging and health & wellbeing benefits

The Position

Reporting to the Chief Executive Officer, the Chief Operating Officer (COO) is an integral member of the Executive Leadership Team who consistently model InfoXchange values and leads all aspects of product and service delivery for the community sector. The COO is a key contributor to providing strategic direction for Infoxchange with lead accountability for delivery of the products and services strategy.

The COO will bring together the delivery of market leading products and services into an integrated team in support of Infoxchange’s social objectives, specifically to build the capability of the non-profit sector to have greater impact in their communities through the use of technology and to connect the ecosystem to better serve people experiencing disadvantage and the organisations that support them.  The COO is accountable for product strategy and management, customer and partner relationship management, new business and customer acquisition, project delivery and support, and technology.

To be successful in the role, it will be integral to demonstrate a strong alignment to mission, coupled with experience leading technology-based products and services teams including development and execution of strategy in a rapidly growing, fast paced and customer driven environment.  You will have showcased your expertise through a demonstrated track record of interpreting market and technology trends as a foundation for strategy and roadmap development.

Infoxchange offers a place where diverse, smart, and passionate people embrace the power of technology to improve social justice outcomes and feel supported to belong and thrive.

Further information about the organisation and the position is available via the downloadable candidate information package.

The Organisation 

Infoxchange is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With 180 staff across Australia, Infoxchange tackle the biggest social challenges through the smart and creative use of technology.

Working with community, government, and corporate partners to solve issues around homelessness, family violence, mental health, and disability, Infoxchange also supports Indigenous communities, women, youth, and families.

Infoxchange products and services are used by over 35,000 organisations across the community sector. Products and services provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.

Read more about Infoxchange: www.infoxchange.org/

Applications close: Sunday 23 July 2023

To apply – please click on ‘APPLY NOW’ button below, using INFcoo0623, addressing your cover letter and resume to Pauline Gates or Kate Wheeler, of Fisher Leadership, or call 1300 347 437 for further information.