Chief Operations Officer - Fisher Leadership
Close Date: 13/05/2022
REF: VIRcoo0322
Applications for this listing are closed

Chief Operations Officer

Close Date: 13/05/2022
REF: VIRcoo0322
  • Key leadership role ensuring organisational success
  • Steer modernisation through partnership
  • Competitive remuneration package

The Position
Reporting to the Chief Executive Officer (CEO), the Chief Operations Officer (COO) is a senior executive position within the VicRoads Joint Venture (JV) and is responsible for the modernisation of the Operations branch of the JV. The role will initiate, lead and drive a focus on building capability in digital innovation and project delivery. You will be responsible for fostering an organisational culture of high-performance and inclusiveness, as well as actively role modelling organisational values.
The position is accountable for optimising the use of high-volume, frontline registration and licensing transactions and services such as vehicle inspections, driver license tests, and other JV transactions and services for the Victorian community. This involves overseeing and providing exceptional leadership for the high-performing teams in Customer Services Delivery and Service Delivery Support and ensuring operations are efficient, productive, and effective.
You will be an accomplished executive adept at identifying and managing a range of complex and often competing needs. Highly developed analytical and conceptual skills will be coupled with executive gravitas that will see you steer several committees and working groups to successful outcomes. You will have a track record of implementing governance and assurance across complex organisational structures that are aligned to address vulnerabilities and risks.
Your experience will place you well to provide authoritative advice to internal and external stakeholders on a range of strategic and tactical operations matters to ensure the success of JV objectives. Exceptional stakeholder and communications skills are expected. You will have a reputation for the highest standards of integrity as well as the ability to identify and deliver positive and innovative solutions.
The Organisation
VicRoads is responsible for licensing approximately five million drivers in Victoria, and registering more than six million cars, motorcycles, heavy vehicles and trailers for the Victorian road network.
The Victorian Government has made an in-principle decision to progress a joint venture model for VicRoads Registration & Licensing, and Custom Plates. The purpose of a joint venture is to modernise a number of VicRoads services to make them more user friendly for motorists and deliver value for money for Victorians.
This is an exciting opportunity to ensure registration and licencing as well as customer plate products and services will be simple, accessible, fast and convenient, ensuring the government delivers contemporary digital systems to all VicRoads customers, industry partners and stakeholders.
For more information about VicRoads, visit: VicRoads
This role is part of a larger project. Learn more here: VicRoads Modernisation
Applications close: Friday, 13 May 2022
To apply – To download the candidate information pack including KSC, please click on ‘DOWNLOAD CANDIDATE INFORMATION’. Finally, click on ‘APPLY ONLINE’ using reference VIRcoo0322, providing:

  • Cover letter including motivation
  • Five impactful examples (200 words maximum per example) that capture key selection criteria
  • Targeted CV (2 pages)

Call Kate Wheeler, Partner on 1300 347 437 to discuss the opportunity and the specific employment arrangements.

Download candidate information

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