Executive Administration Manager

• Drive improved operational effectiveness by streamlining business work processes and procedures
• Provide critical leadership, inspire a positive team culture, and collaborate to achieve success
• Reporting to CEO

Key management role supporting four operational locations, managing Site Managers and support staff.

The Position

The Executive Administration Manager (EAM) will lead the administrative operations team across four sites to ensure that Eye Surgery Associates (ESA) consistently delivers a high standard of services. Supporting all stakeholders across the practices, including doctors and patients. Reporting to the CEO, the EAM will establish and build on current processes and systems and continue to play an active role in future planning. Ensure smooth operations and continuous improved customer service excellence.

Skills & Experience that will set you up for success, include:

• Experience leading within operations, the successful candidate will inspire a positive culture
• Continue to develop and build a team environment where collaboration delivers successful outcomes for all stakeholders

• Values driven influential leadership along with a ‘hands on approach’ to ensure service delivery outcomes

• Experience with process improvement initiatives and streamlining procedures is highly desirable

Previous experience managing a team and your ability to embed yourself as a trusted people advisor, providing expert advice and insights as well as leading operations. Managing organisational development initiatives and enhancing the customer experience will be critical to your success.

The Organisation

Eye Surgery Associates (ESA) is a group of highly qualified sub-specialist Ophthalmologists offering a range of medical and surgical eye specialist services from four sites across metropolitan Melbourne. The Specialists at ESA are supported by a team of over 90 staff, who work in various roles including: Orthoptics/Clinical Services, Administration, Management,

Accounts, Information Technology, Communications, and Marketing & Events. ESA prides itself on providing patients with the highest possible standard of care and ESA has been known as one of the most respected ophthalmic practice groups in Victoria for more than 20 years.

For more information about Eye Surgery Associates please visit: https://www.eyesurgery.com.au/

To apply – please click on ‘APPLY NOW’ using reference ESAeam1123, addressing your cover letter and resume to Sally Trathen, of Fisher Leadership, or call 1300 347 437 for further information.