Executive Director, Operations
- Lead critical emergency service operations
- Drive strategy and continuous improvement
- Develop a high-performing workforce
The Emergency Services Telecommunications Authority (ESTA) is seeking a new Executive Director, Operations to lead its operations team in delivering effective ‘000’ emergency responses that support the Victorian community. ESTA provides agile and unique call taking and dispatch services, putting speed and accuracy at the forefront of emergency services.
Reporting to the CEO and as a member of the Executive Leadership Team, this position will build and grow ESTA’S culture and collective talents of its people to strategically deepen an integrated approach to emergency services for the future. The position will engage with key stakeholders within a complex environment to design and deliver the next generation triple zero service.
You will be an experienced strategic operations executive from health, emergency services or other relevant backgrounds, with passion to drive a unique function. As a critical thinker and thought leader you will operate with integrity and offer excellent communication and stakeholder engagement skills. You will be highly conceptual, visionary and proactive in your approach to delivery. Post-graduate qualifications are preferable.
ESTA provides the critical link between the Victorian community and the state’s emergency services agencies including; police, fire, ambulance and VICSES, through the provision of 24-hour emergency call-taking and dispatch services that are delivered from three State Emergency Communications Centres located at Ballarat, East Burwood and Docklands.
For more information about the organisation visit: www.esta.vic.gov.au.
To apply – please click on ‘Apply Now’ using the reference ESTede0118, addressing your cover letter and resume and statement addressing the key selection criteria to Kate Wheeler, Partner of Fisher Leadership, or call +61 1300 347 437 for further information.