General Manager – Supported Independent Living
Transforming Service Delivery in Mental Health
Mind Australia Limited is well recognised for service excellence and industry leading service offerings across the mental health sector. Mind is changing its operational structure from regional divisions into three specialised service streams: Sub-acute residential partnership services, Supported independent living and Mind centres. The service stream approach supports our organisational value to be customer focused in everything we do, ultimately providing the customer with a better Mind experience. Mind is seeking to appoint a number of senior leadership professionals to be part of the new service stream operations management team.
 The PositionÂ
Reporting to the State Manager Victoria, the newly established General Manager role will oversee residential rehabilitation services and continually enhance opportunities for customers, carers and families and friends. As a fervent customer advocate, the position-holder will drive innovation, service responsiveness and identify growth opportunities. With a track record of leadership, the ideal candidate will have a background in social services, ideally with experience in residential service delivery, an understanding of service development and design, and outstanding customer service skills.
The Organisation
Mind Australia Limited is one of the country’s leading community-managed specialist mental health service providers. The organisation has been supporting people dealing with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.
Mind provides practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. Mind offers a comprehensive range of community and residential services, as well as participating in education, research and advocacy and community development.
This year Mind will support more than 19,000 Australians on their personal recovery journeys in Victoria, Queensland, South Australia and Western Australia.
For more information visit:Â mindaustralia.org.au
To apply – please click on ‘Apply Now’ using relevant reference code, MINsil0418, addressing your cover letter and resume to Deborah Komesaroff of Fisher Leadership, or call +61 1300 347 437 for further information.