Senior Investigators (2 positions)

• Join high profile organisation that has the imprimatur to implement sweeping reform.
• Establish safe and supportive processes and practices.
• Create and sustain safe environment and behaviour practices.

Visit our microsite for more detailed information or apply below.

The Position

Ambulance Victoria (AV) is committed to creating a safer, more inclusive and more equal workplace based on recommendations from the Victorian Equal Opportunity and Human Rights Commission. The organisation has accepted the Commission’s recommendation to establish a new organisational response to complaints of unlawful and harmful conduct and accordingly, AV seeks to appoint highly credible Senior Investigators to provide professional and trauma informed services to support complex and sensitive investigations. These positions will play a key role within the Professional Standards and Behaviours Department.

Reporting to the Principal Investigator these roles will participate in the assessment of complaints and providing effective resolution in response to allegations.  A key function will be to respond to legislative complaints, offences and allegations of corruption and misconduct or unlawful behaviour. Prepare investigation reports in a prompt and professional manner. Ensuring sensitive, people-centred complaint management approaches that protect, comply with legislation, support policies and AV corporate objectives.

The successful candidate will have experience undertaking complex and sensitive investigations consistent with the relevant legislative and industrial requirements. Excellent written skills, experience preparing reports, recommendations on complex issues and provide clear support and actions to support this.

There is no mandatory qualification required for this role, however formal qualifications in investigations, employee relations and/or industrial relations would be highly regarded.

The Organisation

AV’s workforce of more than 6,000 highly trained paramedics and intensive care paramedics, some 1,500 community first responders and over 500 corporate and specialist support staff are dedicated to providing best care every single day.

With a 138-year history of leveraging leading edge research and innovative, and evidence-based clinical practices, AV responds to close to a million Triple Zero (000) calls for emergency medical response annually.

AV is a unique working environment, where the actions of each employee and volunteer contribute to the aim of caring for our patients. With the lifesaving work of AV paramedics at the cornerstone of our work, what goes on behind the scenes is just as important to helping us help the community.

At all levels of AV, a diverse and inclusive workforce allows the organisation to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for the people within AV.

To apply – please click on ‘APPLY NOW’ and using reference AMBinv0423, address your cover letter and resume to Sally Trathen, of Fisher Leadership, or call 1300 347 437 for further information.