Senior Manager Quality, Safety & Innovation
- Provide leadership in quality and safety
- Deliver innovative solutions and outcomes
- High profile, purpose driven organisation
Multiple Sclerosis Limited (MS) seeks to a appoint a Senior Manager Quality Safety and Innovation. Reporting to the Executive Manager Client and Wellbeing the role will provide leadership, coordination and support across the organisation to promote the development and achievement of safe and effective customer-centred services and drive continuous improvement throughout the organisation.
Key strategic priorities for the Senior Manager will be to develop and implement policies and planning activities as they relate to quality, safety and innovation. The Senior Manager will work closely with relevant stakeholders to ensure the delivery of high standards of services and monitor risks and compliance. The position will ensure the implementation of the new operating model and quality framework and lead the co-ordination and investigation of incident and feedback systems. Oversight of key standards including NDIS Quality standards will be critical, along with supporting the measurement of customer experience and expectations
The ideal candidate will present with experience within quality systems and risk management, in addition to demonstrating a clear understanding of the NDIS. A background in health is essential, while prior consumer experience will be looked at favourably. The successful candidate will be client-focussed, have proven change management capability and present with high level analytical and problem-solving abilities.
MS Limited is the preeminent source of information, advice and services for people affected by multiple sclerosis. MS is a combined entity of ACT, NSW, Victoria and Tasmania with over 60 years’ insight into how to live well with the disease.
MS Limited strives for a world without multiple sclerosis and is committed to quality research and delivery of service excellence to people with MS and their carers.
Services and support are provided to help minimise the impact of multiple sclerosis on individuals and families, ensuring their journey is not undertaken alone, while the search for a cure continues.
For more information on the organisation visit: www.ms.org.au
To apply, please click on ‘Apply now’ using reference MSLqsi0420 and addressing your cover letter and resume to Liz Jones or Paula Kiernicki, or call +61 1300 347 437 for further information.