General Manager Operations QLD

• Contribute to the growth and strategic direction of in-home services
• Strong national support structures in place
• National well-known healthcare organisation

The Position

St Vincent’s Health Australia (SVHA) are seeking to appoint a General Manager (GM) QLD for their Virtual and Home care business. This is a brand-new position created to lead an exciting new start-up venture within SVHA. The initial purpose of this role is to transition, lead and optimise the national Care Services community program. The subsequent strategic phase to follow will be about leveraging and developing new services within QLD such as Hospital, Rehabilitation and Palliative Care in the Home.

The General Manager QLD (GM) will work closely with the other state General Manager’s to co-develop the St Vincent’s Virtual & Home (SVVH) Model of Care (MOC) a, national service delivery model and workforce plans to ensure there is a standardised approach Australia wide. Managing a diverse community services portfolio, the GM will prioritise the growth of their people, while developing contemporary workforces and plans.  The appointee will demonstrate the ability to utilise data analytics for service design, improvement and delivery, to drive efficiencies and effectiveness of care services. This is an exciting opportunity to continuously improve service delivery, with the GM translating customer value into care services and playing an integral role in building and growing a new business.

This position will suit an operational leader with experience gained across the healthcare sector including allied health, broader community in-home care or a fast-growing private health environment. Specific experience implementing and growing clinical or community care services will be looked upon favourably. With strong commercial acumen and the natural ability to build relationships across a wide range of customers, the GM will engage with hospitals, insurers, aged care facilities and other providers. The ideal candidate will be comfortable in an ambiguous environment, be humble with a high degree of curiosity, work transparently and be known for their authenticity and respectful approach. In addition, the appointee will identify with and embrace the SVHA mission whilst empowering their staff. Key to success in the position will be an entrepreneurial spirit coupled with the demonstrable experience of working in a start-up organisation or organisation which has experienced exponential growth.

The Organisation

St Vincent’s Virtual & Home (SVVH) is a newly created, start- up division of St Vincent’s Health Australia (SVHA) which has an ambitious goal of being Australia’s largest virtual care and home healthcare business. There will be one integrated virtual operating model for St Vincent’s utilising capabilities of research, problem solving, data science, service delivery and continued learning.

SVHA as the broader organisation, came from modest beginnings, and today one of the nation’s largest not-for-profit health and aged care providers, offering services in Queensland, New South Wales and Victoria. With over 180 years of heritage, SVHA employs over 22,000 healthcare heroes to deliver services via three public Hospitals, 10 Private Hospitals, 23 Aged Care facilities and five co-located research institutes and partner facilities.

For more information visit: svha.org.au

To apply: click on ‘APPLY NOW’ and using reference SVHgmq0223 address your cover letter and resume to Liz Jones or Dani White, of Fisher Leadership, or call 1300 347 437 for further information.